Terms & Conditions

YOUR RIGHTS

Oloo is a UK based company and complies with UK consumer law including the Distance Selling Regulations. This means that shopping with Oloo is safe. By visiting our website you accept and agree to the content of these Terms and Conditions. Our Terms and Conditions do not affect your statutory rights.
COOKIES

What are cookies?
Cookies are plain text files containing small amounts of anonymous information that are created and stored on your computer, mobile or other device when you visit a website. They can be used for lots of different purposes, like saving shopping baskets, enabling smooth login, pre populating forms and remembering preferences.
Cookies are not harmful and cannot scan or retrieve your personal information.
Why do we use Cookies?
We use cookies to improve your site experience by making the website easier to use as well as provide us with information about how the website is being used so that we can make sure it is up to date and error free.
Managing your Cookies
You can manage your cookies through adjusting your browser settings on your computer or mobile device.
For more information about managing your cookies and cookies in general, you can visit www.allaboutcookies.org.
Please be aware if you choose to restrict or block cookies it may impact the functionality or performance of the website, or prevent you from using certain services.
OWNERSHIP OF INFORMATION

Oloo creates and is supplied with pictures and descriptions for the website. This information is copyright of Oloo and may not be used by any other party without express permission of Oloo. The Oloo website is provided for use only for viewing by an end user. Taking of any content or prices by automated processes, such as spidering, will be deemed as a breach of copyright and is expressly forbidden except where specifically agreed with Oloo or where Oloo has expressly requested the process.
ACCURACY OF INFORMATION

We put a lot of time and effort into describing and photographing the products we sell using manufacturer’s websites, catalogues, our own photography studio and often our own descriptions of the products.
Although we aim that every picture and description is 100% accurate, mistakes do occur so let us know if you see or read something that isn’t correct. If you’ve purchased something based on a picture or description on the website which turns out to be incorrect we’ll happily replace or refund the product.
CHANGES

If we decide to change our Terms and Conditions, we’ll post the changes on this page so that you’re always aware of what information we collect, how we use it and under what circumstances we disclose it.
SITE USAGE

Oloo disclaims damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.
ORDERING

When placing an order you agree that all the information given is accurate and complete. You will receive an acknowledgement email confirming receipt of your order and an Order ID: this email will only be an acknowledgement and will not constitute acceptance of your order.
By placing an order, you make an offer to us to purchase the products you have selected. We may or may not accept your offer at our discretion. If we cannot accept your order we will contact you by email and shall refund any amount already paid to us. We will always make every effort to supply you with the products listed in your order confirmation.
PRICING LIABILITY

All prices listed on Oloo.co are correct at the time of entering. Your credit card or debit card will be charged at the point of purchase unless your items are pre-order items in which case we will not charge your credit or debit card until the items are back in stock and ready to be dispatched.
If a genuine error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. In the event that you order an item and the price published on oloo.co is incorrect for any reason, we will email you to inform you that we have not accepted your order, and shall refund any amount already paid to us.